We have implemented technical and organisational measures to ensure that data protection regulations are complied with both by us and by external service providers.

The provider collects data as per Art. 6 GDPR Lawfulness of Processing 1 a). The sources from which this data is collected include the contact form and e-mails. Wherever this website provides an opportunity to enter personal or business data (e.g. e-mail address, telephone number, names, and/or company data entered in the contact form), the user’s disclosure of this data is made on a purely voluntary basis. Moreover, on sending the message, the user consents to the utilisation of the data disclosed for the purpose of responding to his/her enquiry. The data disclosed in the contact form is stored in a database for further processing.

The provider of this website only processes your personal data in connection with your query and for the purpose you specify. Your data is processed in Germany. Data may also be processed in other European countries and overseas insofar as this is permitted by law. The provider reserves the right to delete enquiries immediately in order to comply with the data minimisation requirement (formerly referred to as ‘data economy’). Unsolicited data sent to the provider is also deleted immediately.

You may of course refuse to provide the data requested for example in the contact form. However, this may mean that you are unable to send your enquiry or that it cannot be processed or replied to.

Whenever individuals or companies contact the provider with a request to use the provider’s services, the data disclosed is used for the purpose of executing the contract to which the data subject is a party; alternatively, the data is used to implement measures requested by the data subject before entering into a contract (see Art. 6 GDPR Lawfulness of Processing 1 b)). In this situation, the data disclosed must be processed in order to comply with legal obligations to which the website provider is subject (e.g. fiscal law) (see Art. 6 GDPR Lawfulness of Processing 1 c)). Art. 6 GDPR Lawfulness of Processing 1 f) then applies, i.e. the data must be processed to uphold the legitimate interests pursued by the data controller. Once your order has been executed, your data becomes subject to the statutory retention obligations stipulated in fiscal law. These oblige the provider to retain corresponding documentation for a period of 10 years. The retention period commences at the end of the respective calendar year.

In the case of orders, the provider collects and utilises the personal data provided by the user as so-called “inventory data”, i.e. insofar as this data is necessary for the establishment, formulation, and/or modification of a contractual relationship between the provider and the user relating to the utilisation of the services offered. The provider accordingly collects the following data: first name, surname, company name if applicable, street, house number, postcode, town, country, your e-mail address, telephone number, fax number, bank/account details, and contract data. The provider only uses this data for the purpose of executing the contract; after the contract has been fulfilled, the data is erased as soon as statutory retention periods permit.

Mandatory fields are marked with an * asterisk. You may of course refuse to provide the data required to conclude a contract. However, this means that no contract can come into force. Fields not marked with an asterisk request additional information which you may refuse to provide without affecting the conclusion of the contract, but which enables us to make quick queries and therefore to accelerate the order process in your interest.

We forward customer data to financial service providers for the purpose of executing contracts. Data is not transferred to other third parties or abroad unless government security organisations require this on the basis of current legislation or a court ruling.

In order to recognise improper use, we record access data to our protected areas as per Art. 6 GDPR Lawfulness of Processing 1 f), i.e. processing is necessary to uphold the legitimate interests pursued by the controller, and Art. 6 GDPR Lawfulness of Processing 1 c), i.e. to fulfil legal obligations to which we are subject. This data is reviewed regularly and erased as soon as the statutory retention periods permit.

Provided the corresponding legal conditions are met, each user has a right to information from the controller concerning the personal data collected, a right to rectification (Article 16 GDPR), a right to erasure (Article 17 GDPR), a right to restriction of processing (Article 18 GDPR), a right to object to the processing of his/her data (Article 21 GDPR), and a right to data portability (Article 20 GDPR). Each user also has a right to withdraw his/her consent to the use of all the data provided with future effect. There is also a right to lodge a complaint with a supervisory authority (Article 14 GDPR). In NRW, for example, this is the North Rhine-Westphalia Commissioner for Data Protection and Freedom of Information.

The provider of this website expressly addresses adults only.

Cookies allow the website provider to analyse website use. The purpose of this is to improve our website. This website/our services can also be used without cookies. Most browsers are configured to accept cookies automatically. However, you can deactivate cookie storage or configure your browser so that it notifies you whenever cookies are sent. This enables you to accept or refuse each cookie. However, if cookies are deactivated, it may no longer be possible to use individual functions on this website in full; user ergonomics may likewise be impaired.